Privacy Policy

In a nutshell, we share our stuff with you, and your stuff with no one.

BigSprocket Privacy Policy

BigSprocket, LCC ("BigSprocket") is committed to protecting your privacy. In general, we do not collect information from our web visitors. When we do, it is only used to fulfill software orders or support our customers. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

Currently, we do not collect any information from our web visitors or customers. If you contact us by email, regular mail, or though support forums, you are giving us your address. If you buy a product from us, or request support, you are also giving us your address. We use this information solely for the purposes of providing support, fulfilling orders, or contacting you back, if requested. We don't use this information for any purpose other than sales and support.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not place any cookies on your computer or record any information about our visitors other than anonymous technical data used for statistical purposes only.

Advertisers, where used, may also store cookies on your hard drive. Data they store is typically used for statistical purposes only. Advertisers websites should be consulted for their specific privacy policy. Even in cases where advertisers use cookies, they are separate from ours, and the advertisers do not have access to any of the private information we have collected.

Google, specifically, has asked us to let you know they use a cookie they call a "DART cookie" which enables them to generate better targeted ads. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Will BigSprocket disclose the information it collects to outside parties?

BigSprocket does not sell, trade, rent or publish your personal information to any third party. BigSprocket may provide anonymous aggregate statistics about site traffic patterns and related site information to reputable third-parties for the purposes of on-site advertising, but these statistics will not include personally identifying information.

BigSprocket may release member information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our member agreements or (iii) protect the rights, property or safety of BigSprocket, our customers, or others.

In Summary

BigSprocket is committed to protecting your privacy. We use the information we collect on the site to assist our customers. We do not, and will not, sell, trade, rent or publish any personal information.

Your Consent

By using our Web site, you consent to the collection and use of this anonymous information by BigSprocket. If we make any changes to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Questions and Feedback

If you have any questions or feedback related to our privacy policy, please don't hesitate to contact us.